I think that integrating 2.0 tools into our work makes things more interesting for us and our patrons, and it makes the delivery of information more effective and convenient. Take Flickr for example - patrons can see the programs we have available for them on Flickr, and staff can get programming and display ideas from the pics too.
I read the Rick Anderson article, Away from the "icebergs," and I agree that we should bring our services to our patrons instead of making them come to us (putting our services online). That is how we will stay relevant.
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